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LifeQuest Pharmacy is committed to protecting your privacy and the confidentiality of your protected health information (PHI). This Privacy Policy outlines how we collect, use, and disclose your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws.

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Information We Collect
We collect various types of information to provide you with pharmacy services, including:

  • Protected Health Information (PHI): This includes your name, address, phone number, date of birth, medical history, prescription information, and insurance details. We obtain this information from you, your healthcare providers, and your insurance company.​

  • Personal Information: We may also collect other personal details, such as your email address, to communicate with you about your prescriptions, services, or for marketing purposes if you have provided consent.

  • Website and App Data: If you use our website or mobile app, we may collect data about your device, Browse activity, and location to improve our services and your user experience.

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How We Use Your Information
We use your information for the following purposes:

  • To Provide Pharmacy Services: This is our primary use. We use your information to fill prescriptions, provide medication counseling, and manage your health records.

  • Treatment, Payment, and Healthcare Operations (TPO): HIPAA permits us to use and disclose your PHI for these purposes without your authorization.

  • Treatment: We may share your PHI with your doctors, nurses, or other healthcare providers to coordinate your care.

  • Payment: We use your PHI to bill and collect payment from you, your insurance company, or other third-party payers.

  • Healthcare Operations: We may use your PHI for activities necessary to run our pharmacy, such as quality improvement, staff training, and business management.

  • Communication: We may use your information to contact you about prescription refills, new services, or health-related information.

  • Marketing: We will only use or disclose your PHI for marketing purposes with your explicit authorization.How We Protect Your Information

 

How We Protect Your Information

We have implemented administrative, technical, and physical safeguards to protect your PHI. These measures include secure computer systems, access controls, and staff training on privacy and security.
 

Your Rights

Under HIPAA, you have the following rights regarding your PHI:

  • Right to Access: You have the right to inspect and receive a copy of your PHI.

  • Right to Amend: You can request an amendment to your PHI if you believe it's incorrect or incomplete.

  • Right to an Accounting of Disclosures: You can request a list of certain disclosures of your PHI.

  • Right to Request Restrictions: You can ask us to restrict how we use or disclose your PHI for TPO. We are not required to agree to all restrictions, but we will consider all requests.

  • Right to Request Confidential Communications: You can request that we communicate with you about medical matters in a certain way or at a specific location (e.g., calling your work phone instead of your home phone).

  • Right to a Paper Copy: You have the right to a paper copy of this Privacy Policy.
     

Changes to This Privacy Policy
We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately and will be posted on our website and in our pharmacy.

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Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

LifeQuest Pharmacy
140 Jupiter Lakes Blvd, Ste B Jupiter, FL 33458
Phone: (561) 668-2213
Email: Lifequestpharmacy@gmail.com
Fax: (561) 401-9300

Privacy Policy

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